Job Description
Are you ready to launch your career with immediate benefits?
Apex Workforce Solutions is currently seeking dedicated Customer Service Representatives for our New York office. We are looking for individuals who are eager to learn, reliable, and ready to join a team that values your growth. This is a Direct Hire position with no experience required—we provide full paid training!
Join a company that offers stability, competitive pay, and a supportive work environment. If you are looking for a job in New York that leads to long-term career success, apply today.
Responsibilities
- Handle Inquiries: Respond to customer calls and emails professionally, resolving issues efficiently.
- Process Transactions: Accurately manage customer orders, returns, and account updates.
- Documentation: Maintain detailed records of all customer interactions and transactions.
- Team Collaboration: Work closely with management and support staff to improve service delivery.
- Product Knowledge: Learn and apply knowledge of our products and services to assist customers effectively.
- Feedback Collection: Gather customer feedback and report trends to the team.
Qualifications
- Education: High school diploma or GED equivalent.
- Experience: No prior experience necessary; we train the right candidates.
- Skills: Strong verbal communication and typing skills.
- Computer: Basic proficiency with computers and Microsoft Office Suite.
- Attitude: Positive demeanor and a strong desire to learn.
- Availability: Ability to work full-time hours, including weekends if required.