Job Description
Join Atlanta's fastest-growing tech firm as a Customer Experience Specialist! We're hiring immediately for motivated professionals who want to start their career tomorrow. Enjoy a modern workspace, competitive benefits, and the opportunity to grow with a dynamic team. No experience necessary – we provide comprehensive training!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve technical issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with product teams to improve services
- Meet daily performance metrics for quality and speed
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficient with Microsoft Office and web tools
- Positive attitude and customer-first mindset