Job Description
Join our dynamic team at Sunshine Solutions Group and launch your career in customer service! We're urgently hiring motivated individuals with no prior experience for our Orlando headquarters. Enjoy a competitive hourly wage plus an impressive $3,000 sign-on bonus after 90 days. We provide comprehensive paid training, career growth opportunities, and a supportive work environment. If you're eager to learn, possess excellent communication skills, and want to join a company that invests in its people, this is your chance!
What We Offer:
- Comprehensive paid training program
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Tuition reimbursement program
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries and complaints efficiently
- Document interactions in CRM system accurately
- Collaborate with team members to improve service quality
- Meet performance metrics for call resolution and customer satisfaction
- Participate in ongoing training and development sessions
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication and active listening skills
- Ability to type 30+ words per minute
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Pass background check and drug screen