Job Description
We're urgently seeking a dynamic IT Support Specialist to join our growing team in Oklahoma City! If you're passionate about technology and thrive in fast-paced environments, this is your opportunity to make an immediate impact. Apply today and become part of a company that values innovation, collaboration, and professional growth.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across 500+ endpoints
- Implement and maintain cybersecurity protocols including MFA and encryption
- Deploy and configure cloud solutions (Azure/O365) for enterprise clients
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT infrastructure projects
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ or equivalent cybersecurity certification required
- Proficiency in Windows Server administration and Active Directory
- Strong scripting skills (PowerShell/Bash) for automation
- Experience with ticketing systems (ServiceNow/Jira) and ITIL practices
- Excellent problem-solving abilities and customer service orientation