Job Description
Immediate Hire Opportunity in Oklahoma City!
Join our dynamic team at Premier Solutions Group as we urgently seek Customer Service Specialists to join our Oklahoma City operations. This is your chance to launch your career with a forward-thinking company offering competitive benefits and rapid growth opportunities. No delays – interviews starting immediately!
Why Apply Today?
- Comprehensive health benefits package
- 401(k) with company matching
- Paid time off from day one
- Professional development stipend
- Collaborative, fast-paced environment
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Resolve customer escalations with exceptional problem-solving skills
- Process orders and manage client accounts accurately
- Collaborate with sales and support teams for seamless service delivery
- Maintain detailed customer interaction records in CRM systems
- Meet performance metrics including call quality and resolution times
- Participate in ongoing product training sessions
Qualifications
- Minimum 1 year customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Strong written and verbal communication skills
- Ability to thrive in high-pressure, fast-paced environments
- High school diploma or equivalent required
- Flexibility to work evenings/weekends as needed
- Basic technical troubleshooting abilities