Job Description
We are hiring immediately for urgent part-time roles in Oklahoma City, OK. This is a direct hire position, meaning you will be hired directly by our company with competitive benefits and no agency fees. We are seeking dedicated professionals to join our dynamic support team.
As a key member of our team, you will play a vital role in ensuring our clients receive top-tier service. This is an excellent opportunity for individuals looking for flexible hours while maintaining a full-time career trajectory.
Responsibilities
- Manage and resolve high-volume customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Update and maintain accurate customer records and databases in our CRM system.
- Assist in processing orders, returns, and requests efficiently.
- Collaborate with the sales and logistics teams to ensure seamless service delivery.
- Adhere to all company policies and quality assurance standards.
- Provide timely feedback to management regarding customer trends and needs.
Qualifications
- High School Diploma or GED equivalent required; some college preferred.
- Previous experience in customer service, call centers, or retail is highly desired.
- Strong computer proficiency, including Microsoft Office Suite and data entry.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including weekends and evenings as needed.
- Detail-oriented with a problem-solving mindset.