Job Description
Join our dynamic team immediately! We're seeking energetic Part-Time Customer Service Representatives to deliver exceptional client experiences. This urgent opening offers flexible hours, competitive pay, and rapid onboarding. Perfect for students, career changers, or those seeking supplemental income. Enjoy a supportive environment with growth opportunities and comprehensive training provided.
Responsibilities
- Handle high-volume inbound/outbound calls with professionalism
- Resolve customer inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex cases
- Maintain customer satisfaction metrics above 95%
- Adapt to changing product/service information
- Participate in weekly performance improvement sessions
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM tools
- Ability to work flexible shifts including weekends
- Problem-solving mindset with attention to detail
- Positive attitude under pressure
- Reliable transportation to downtown Atlanta location