Job Description
Immediate Hire Opportunity in Jacksonville, FL! Join our dynamic IT team and start making an impact tomorrow. TechSprint Solutions is urgently seeking a skilled IT Support Specialist to join our growing workforce. This is your chance to advance your career in a fast-paced environment with competitive compensation and comprehensive benefits. If you're ready to hit the ground running, apply now!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and manage Windows 10/11 enterprise environments
- Administer Active Directory and Azure cloud services
- Document IT processes and maintain knowledge base articles
- Collaborate with cross-functional teams on system implementations
- Monitor system health and proactively address security vulnerabilities
- Support 200+ users across multiple office locations
Qualifications
- 3+ years of enterprise IT support experience
- CompTIA Security+ or equivalent certification required
- Proficiency in PowerShell scripting and automation
- Strong knowledge of Microsoft 365 administration
- Experience with ServiceNow or similar ticketing systems
- Valid Florida driver's license for occasional site visits
- Ability to work flexible hours including on-call rotation