Job Description
Start Tomorrow! Urgent IT Support Position in Houston, TX
Join TechSolutions Inc. immediately as we expand our dynamic IT team! This is your chance to launch your career with a forward-thinking company offering competitive compensation and growth opportunities. We're seeking a highly motivated IT Support Specialist to resolve technical issues and ensure seamless operations. If you're ready to hit the ground running, apply now!
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues
- Manage user accounts and permissions via Active Directory
- Install and configure Windows OS and enterprise applications
- Document incidents, resolutions, and asset inventory
- Collaborate with vendors for hardware/software procurement
- Conduct cybersecurity awareness training for staff
- Monitor system performance and proactively address bottlenecks
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certifications or equivalent
- Proficiency in Windows Server administration
- Strong troubleshooting skills for hardware and software
- Experience with helpdesk ticketing systems (ServiceNow preferred)
- Excellent communication and customer service abilities
- Ability to work independently and prioritize tasks
- Valid Texas driver's license (for occasional site visits)