Job Description
Are you ready to join a growing team with immediate openings?
We are urgently hiring for Weekend Shift Customer Service Representatives in Atlanta, Georgia. This is a Direct Hire position offering stability, competitive pay, and a dynamic work environment.
If you thrive in a fast-paced setting and enjoy helping others, we want to hear from you. No prior experience is required for this role—just a great attitude and a willingness to learn.
Responsibilities
- Handle high-volume inbound calls and emails regarding products and services.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction scores.
- Process orders, returns, and exchanges accurately using our CRM software.
- Maintain detailed and accurate records of all customer interactions.
- Collaborate with the support team to develop solutions for complex issues.
- Stay updated on product knowledge to provide accurate information to clients.
Qualifications
- Must be available to work Saturdays and Sundays.
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to multitask and prioritize tasks effectively.
- Previous customer service experience is a plus but not mandatory.