Job Description
Join Our Team Today - Immediate Start Available!
We are currently seeking enthusiastic and dedicated individuals to join our rapidly growing team in Raleigh, NC. As a leader in local direct hire services, we offer no experience necessary positions with comprehensive training provided on the job.
Whether you are looking to start a new career or gain valuable experience in a corporate environment, this is your chance to join a company that values hard work and dedication. We are offering direct hire opportunities with competitive pay and excellent benefits for the right candidates.
Why Apply?
- Direct Hire Position: Start building your future with a permanent role.
- No Experience Needed: We provide full training for all new hires.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Local Raleigh Careers: Work close to home in a dynamic environment.
Responsibilities
- Provide exceptional customer support via phone, email, and chat to resolve inquiries and ensure customer satisfaction.
- Assist customers with product information, order processing, returns, and general account questions.
- Accurately enter and update customer data into our internal database systems.
- Collaborate with team leads to meet daily and weekly performance targets and KPIs.
- Maintain a professional and positive demeanor while handling high-volume customer interactions.
- Identify opportunities to upsell or cross-sell products based on customer needs.
Qualifications
- High school diploma or GED equivalent is required.
- Must be at least 18 years of age.
- Strong verbal and written communication skills with a friendly, professional tone.
- Ability to type 35+ WPM and navigate computer software efficiently.
- Must be reliable, punctual, and able to work full-time hours.
- Must have reliable internet access and a quiet workspace if working remotely.