Job Description
Start your career today with no experience required! Frontier Solutions Group is hiring motivated Entry-Level Customer Service Representatives for our Colorado Springs headquarters. We provide comprehensive training and career growth opportunities in a supportive environment.
Join our award-winning team and develop valuable skills while serving local Colorado communities. This direct hire position includes competitive pay, comprehensive benefits, and a clear path to advancement.
What We Offer:
- Full-time schedule with day-one benefits
- 401(k) with company match
- Paid training and certification
- Health, dental, and vision insurance
- Paid time off and holidays
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Document interactions in CRM system
- Collaborate with team to meet service targets
- Participate in ongoing training programs
- Maintain professional communication standards
- Identify opportunities for process improvement
Qualifications
- No experience required - we train you!
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown office
- Must pass background check