Job Description
Are you ready to accelerate your career? We are urgently hiring for an IT Support Specialist to join our elite team in Fort Worth, Texas, starting as early as tomorrow.
Fort Worth Tech Solutions is a leading provider of innovative technology solutions. We are looking for a driven, detail-oriented professional who thrives in a fast-paced environment. If you are passionate about technology and eager to make an immediate impact, this is your chance to shine.
Why Join Us?
- Immediate Start: Begin your journey with us within 24-48 hours.
- Competitive Pay: Earn between $55,000 and $75,000 annually.
- Growth Opportunities: Clear pathways for advancement within the company.
We value our employees and provide a modern, inclusive workspace where your contributions are recognized and rewarded.
Responsibilities
- Provide Tier 2 technical support: Troubleshoot and resolve hardware, software, and network issues for internal staff.
- System Administration: Manage and maintain operating systems, ensuring optimal performance and security.
- Incident Management: Document and track all IT incidents and resolutions in the ticketing system.
- User Training: Conduct training sessions to educate employees on new software and security protocols.
- Network Monitoring: Proactively monitor network infrastructure to prevent downtime and ensure connectivity.
- Hardware Support: Assist with the deployment, configuration, and maintenance of desktops, laptops, and peripherals.
Qualifications
- Experience: Minimum of 2 years of experience in IT support or a related field.
- Education: Associate degree in Computer Science, Information Technology, or equivalent professional certification (e.g., CompTIA A+).
- Technical Skills: Proficiency in Windows, Linux, and Mac OS environments; knowledge of Active Directory and Office 365.
- Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to non-technical users.
- Problem Solving: Strong analytical skills with a proactive approach to troubleshooting.
- Availability: Must be available to start immediately (within the next 48 hours).