Job Description
Are you ready to launch a successful career in logistics and customer service?
We are currently seeking ambitious individuals for our Entry Level Customer Success Representative position in Fort Worth, TX. This is a high-impact role perfect for recent graduates or those looking to switch careers. We offer comprehensive training, a supportive team environment, and a clear path for professional growth.
Why Apply?
- Urgent Hiring: We are expanding our team immediately.
- Competitive Pay: Base salary starting at $45,000 + performance bonuses.
- Career Growth: Clear internal promotion opportunities.
- Modern Environment: Work in a state-of-the-art facility in the heart of Fort Worth.
Don't let this opportunity pass you by. Take the first step towards a stable and rewarding future with Apex Logistics Solutions.
Responsibilities
- Manage inbound and outbound communications with clients to ensure satisfaction.
- Process shipping orders, track packages, and resolve delivery discrepancies.
- Collaborate with the operations team to optimize logistics workflows.
- Maintain accurate records in our CRM and internal databases.
- Assist in onboarding new clients and explaining our service offerings.
- Participate in daily team meetings to align on daily targets.
Qualifications
- High school diploma or GED is required.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-volume environment.
- Basic computer proficiency with Microsoft Office Suite.
- A positive attitude and willingness to learn new processes quickly.
- Reliable transportation is a plus.