Job Description
Looking for an immediate start? Apex Support Solutions is urgently hiring Customer Service Representatives in Oklahoma City, OK!
We are seeking motivated, energetic individuals to join our growing team. If you are ready to launch your career or advance in a dynamic environment, this is your opportunity. We offer competitive pay, comprehensive benefits, and a supportive culture.
Why Join Us?
- Immediate Start Dates: Don't wait weeks for an interview. Start earning today.
- Competitive Pay: $18 - $22/hour based on experience.
- Benefits Package: Medical, Dental, and Vision insurance.
- Professional Growth: Clear pathways for advancement.
Apply now to secure your position in our Oklahoma City office.
Responsibilities
- Manage Customer Inquiries: Handle incoming calls, emails, and live chats with professionalism and efficiency.
- Resolve Issues: Troubleshoot customer concerns and provide effective solutions to ensure satisfaction.
- Process Transactions: Accurately process orders, returns, and account adjustments using our CRM software.
- Maintain Records: Keep detailed and up-to-date customer records in our database.
- Team Collaboration: Work closely with team leads and other departments to resolve complex issues.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Previous customer service experience is preferred but not required; we provide training.
- Communication: Excellent verbal and written communication skills.
- Computer Skills: Proficiency in Microsoft Office Suite and basic computer navigation.
- Attitude: A positive, solution-oriented mindset and the ability to work in a fast-paced environment.