Job Description
Join our dynamic team at TechSolutions Inc. in Denver, CO! We're urgently seeking a Full-Time IT Support Specialist to start immediately. This is a direct-hire opportunity offering competitive benefits, career growth, and a collaborative environment. If you're ready to make an impact without delay, apply now!
Responsibilities
- Provide prompt technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve technical escalations
- Implement cybersecurity best practices and security protocols
- Train users on new technologies and system updates
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows OS and Active Directory
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow preferred)