Job Description
We're urgently hiring motivated Customer Service Representatives for our Austin and New York teams! No experience required – we provide comprehensive training to launch your career. Join our dynamic team where you'll deliver exceptional customer experiences while developing valuable skills in communication, problem-solving, and teamwork. Full benefits package and growth opportunities available!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently using our CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and satisfaction
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required
- Strong verbal and written communication skills
- Ability to thrive in fast-paced environments
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Authorization to work in the US