Job Description
We're urgently seeking a motivated Customer Service Representative to join our high-impact team immediately. This is your chance to start tomorrow and make a difference in our fast-paced environment. If you're a people-first professional ready to hit the ground running, apply now!
Responsibilities
- Handle 50+ customer inquiries daily via phone, email, and chat
- Resolve complex issues with empathy and efficiency
- Document interactions in CRM systems with 100% accuracy
- Collaborate with cross-functional teams to improve service
- Maintain 95% customer satisfaction score
- Adapt to new technologies and processes rapidly
- Support weekend/holiday shifts as needed
Qualifications
- 2+ years customer service experience required
- Exceptional verbal/written communication skills
- Ability to thrive in high-pressure situations
- Proficiency with Zendesk and Salesforce
- US work authorization and immediate availability
- Typing speed of 60+ WPM
- Valid government-issued ID