Job Description
We are looking for a reliable and friendly Part-Time Customer Support Representative to join our team in Denver, Colorado.
About the Role:
You will be the first point of contact for our valued clients. We pride ourselves on our local service culture and need someone who can deliver exceptional support with a smile. This is an urgent hire for immediate start.
Why Apply:
- Start Tomorrow: Onboarding is quick and seamless.
- Flexible Schedule: Perfect for students or secondary earners.
- Competitive Pay: Based on experience ($18 - $22/hr).
Join a company that values its local workforce and offers a collaborative environment.
Responsibilities
- Manage and respond to incoming customer inquiries via phone, email, and live chat.
- Resolve customer issues and complaints efficiently while maintaining a high level of professionalism.
- Accurately document all customer interactions in the CRM system.
- Provide product and service information to help customers make informed decisions.
- Collaborate with the sales and technical teams to escalate complex issues.
- Participate in daily team meetings and training sessions to stay updated on company policies.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or sales is preferred.
- Strong verbal and written communication skills.
- Must be available to work a flexible schedule, including weekends and evenings.
- Proficient with computers and Microsoft Office Suite.
- A valid driver's license is required for local travel.