Job Description
Join our award-winning team in sunny Virginia Beach! We're seeking motivated Part-Time Customer Service Specialists to deliver exceptional experiences while enjoying coastal living. This role offers a competitive hourly wage plus a $1,500 sign-on bonus for qualified candidates. Flexible scheduling includes evenings and weekends. Perfect for students, parents, or career-changers seeking work-life balance in a vibrant coastal community.
Why Work With Us?
- Sign-on bonus paid after 30 days of employment
- Comprehensive training and career growth opportunities
- Modern office with ocean views and amenities
- Employee discounts on local attractions
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team to improve service protocols
- Meet performance metrics for quality and speed
- Participate in monthly team-building activities
- Support seasonal peak periods with flexible availability
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings and weekends (20-30 hrs/week)
- Proficient with Microsoft Office and CRM systems
- Positive attitude with service-first mindset
- Valid US work authorization required
- Reliable transportation to Virginia Beach office