Job Description
Join our dynamic team at Sunshine Solutions Group as a Part-Time Customer Service Specialist in sunny Miami! We're urgently hiring motivated individuals to deliver exceptional client experiences while working flexible hours in a vibrant, fast-paced environment. If you're passionate about problem-solving and thrive in customer-facing roles, this is your opportunity to grow with a forward-thinking company.
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process transactions accurately using POS systems and CRM software
- Maintain organized records of customer interactions and resolutions
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvements for enhanced customer satisfaction
- Support inventory management and merchandising tasks as needed
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Proficiency with Microsoft Office Suite and POS systems
- Strong verbal communication and problem-solving abilities
- Availability to work evenings/weekends (20-30 hrs/week)
- Positive attitude with commitment to teamwork excellence