Job Description
Join New Orleans' fastest-growing team and enjoy the security of weekly pay! We're urgently hiring a Customer Specialist for immediate placement in our vibrant downtown location. Perfect for local job seekers seeking stability and rapid compensation cycles.
At Big Easy Enterprises, we celebrate the unique spirit of New Orleans through our people-first culture. This full-time role offers competitive pay, comprehensive benefits, and the opportunity to make a real impact in our community. Weekly pay means no more waiting for month-end checks – your hard work is rewarded every Friday.
Why Choose Us?
- Weekly direct deposit paychecks
- Health, dental, and vision insurance
- Generous paid time off
- Professional development opportunities
- Local hiring preference for Orleans Parish residents
Responsibilities
- Deliver exceptional customer support across phone, email, and chat channels
- Resolve customer inquiries with efficiency and empathy
- Update and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Meet and exceed performance metrics including resolution times
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service experience
- Strong communication and problem-solving abilities
- Proficiency with CRM software and Microsoft Office
- Ability to work flexible schedule including weekends
- Resident of New Orleans Parish strongly preferred