Job Description
Join Austin Community Services and make a difference in our vibrant city! We're seeking passionate Part-Time Customer Service Specialists to deliver exceptional experiences to our growing community. Receive a $500 sign-on bonus when you start your career with us. Enjoy flexible scheduling, competitive pay, and opportunities for growth in one of Texas' most dynamic cities. Apply today and become part of our mission to serve Austin residents with excellence!
Responsibilities
- Deliver outstanding customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining positive relationships
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Process transactions and handle confidential information securely
- Identify opportunities to improve customer experience workflows
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent; college degree preferred
- 6+ months customer service experience
- Proficiency with Microsoft Office and CRM software
- Strong problem-solving and communication skills
- Ability to work flexible hours including weekends
- Valid Texas driver's license (if applicable to role)
- Positive attitude with customer-first mindset
- Basic knowledge of Austin community resources a plus