Job Description
Join our dynamic team and start your career tomorrow! Express Employment Professionals is seeking motivated Part-Time Customer Service Specialists in Philadelphia, PA. This immediate hire opportunity offers flexible scheduling, competitive pay, and the chance to make a real impact. Perfect for students, career changers, or anyone seeking supplemental income. Apply today and begin working as soon as tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Update customer records and maintain accurate documentation
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call quality and resolution time
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal and written communication skills
- Proficient with Microsoft Office and CRM systems
- Ability to work independently and in a team environment
- Flexible schedule availability including evenings/weekends
- Positive attitude and problem-solving mindset