Job Description
Urgent Opening: Join our dynamic team in Jacksonville, FL! We're seeking motivated Part-Time Customer Service Specialists to deliver exceptional client experiences. Enjoy competitive pay, flexible scheduling, and a $1,500 sign-on bonus for qualified candidates. Perfect for students, career-changers, or those seeking supplemental income. Apply today and start your rewarding career journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and process orders efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex cases
- Meet performance metrics for call quality and resolution times
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Positive attitude with exceptional patience
- Background check and drug screen required