Job Description
Start your career TOMORROW! We're urgently hiring motivated Part-Time Customer Service Representatives in Boston. No experience necessary – we provide full training!
Join our dynamic team and gain valuable customer service skills while supporting Fortune 500 clients. This flexible role offers daytime/weekend shifts with immediate start dates. Perfect for students, career changers, or those seeking supplemental income.
Why Join Us?
- Start working immediately upon hiring
- Comprehensive paid training program
- Competitive hourly pay + performance bonuses
- Modern downtown Boston location
- Opportunities for advancement
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and account issues efficiently
- Document interactions in CRM systems accurately
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve processes
- Participate in ongoing training sessions
- Maintain professional communication with all stakeholders
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to work independently in a fast-paced environment
- Flexible availability for weekdays and weekends
- Positive attitude and customer-focused mindset
- No prior experience necessary – training provided