Job Description
Immediate Part-Time Opportunity in Philadelphia!
Dynamic Solutions Group is urgently hiring motivated Part-Time Customer Service Representatives to join our award-winning team. This is your chance to start immediately in a fast-paced, rewarding environment with flexible scheduling and competitive pay. Perfect for students, career-changers, or those seeking supplemental income.
What We Offer:
- Immediate start date
- Flexible daytime/weekend shifts
- Comprehensive paid training
- Performance-based bonuses
- Modern downtown workspace
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with professionalism
- Process orders and maintain accurate customer records
- Collaborate with team to meet service level targets
- Utilize CRM systems for documentation and reporting
- Identify upsell opportunities to enhance customer experience
- Participate in ongoing training and development
Qualifications
- 1+ years customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency with Microsoft Office and CRM software
- High school diploma or equivalent required
- Flexible availability including weekends
- Strong attention to detail and accuracy
- Positive, can-do attitude