Job Description
Join Coastal Connect Solutions and earn a $1,500 sign-on bonus for our part-time Customer Service Representative role in Long Beach! We're seeking energetic professionals to deliver exceptional support while enjoying flexible scheduling and competitive pay. This is your chance to launch a rewarding career with immediate financial incentives. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Ability to navigate multiple software systems simultaneously
- Flexibility to work evenings/weekends (20-30 hrs/week)
- Positive attitude and problem-solving mindset
- Basic computer proficiency with typing 30+ WPM