Job Description
Are you looking for a rewarding part-time opportunity in the heart of Kansas? Heartland Support Solutions is currently hiring dedicated Customer Experience Specialists to join our growing team in Wichita.
As a leading provider of client support services, we pride ourselves on delivering excellence. We are seeking individuals who are passionate about helping others, possess strong communication skills, and are looking for a flexible schedule that fits their lifestyle.
Why Join Us?
- Competitive hourly pay ($16.00 - $22.00).
- Flexible scheduling to work around your life.
- Opportunities for career advancement.
- Comprehensive training and support.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Process orders, returns, and exchanges accurately.
- Maintain accurate and up-to-date customer records in our database.
- Collaborate with team members to improve service quality.
- Adhere to all company policies and procedures.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Proficiency with basic computer applications and CRM software.
- Ability to multitask in a fast-paced environment.
- Must be available to work evenings and weekends as needed.