Job Description
Are you a tech-savvy problem solver ready for a challenging role?
We are currently urgently hiring a dedicated Night Shift IT Support Specialist to join our elite technical team in Los Angeles, CA. In this high-impact position, you will be responsible for maintaining the integrity of our 24/7 infrastructure, ensuring seamless operations while the rest of the world sleeps.
This is a fantastic opportunity for a self-starter looking to advance their career in a dynamic environment with competitive night shift premiums.
Responsibilities
- System Monitoring: Continuously monitor server health, network traffic, and application performance to prevent downtime during off-hours.
- Troubleshooting: Diagnose and resolve complex technical issues for internal stakeholders with minimal supervision.
- Security Management: Enforce security protocols and perform routine vulnerability scans to protect sensitive data.
- Incident Response: Lead the technical response to any critical incidents that arise during the night shift.
- Documentation: Maintain accurate logs of all system changes, incidents, and resolutions.
- Collaboration: Communicate effectively with the day-shift team to hand over critical issues and status updates.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Experience: Minimum of 3 years of experience in IT support or system administration.
- Availability: Must be available to work full-time night shifts (e.g., 10:00 PM - 6:00 AM or similar).
- Technical Skills: Proficiency in Windows Server, Linux, Active Directory, and networking fundamentals.
- Problem Solving: Strong analytical skills with the ability to troubleshoot under pressure.
- Soft Skills: Excellent communication skills and a proactive work ethic.