Job Description
Are you looking for a job that starts tomorrow? We are urgently hiring Night Shift Customer Support Associates for our Houston, TX and North Carolina operations. This is a fantastic opportunity for individuals seeking immediate employment with competitive pay, flexible scheduling, and comprehensive benefits.
We are seeking reliable, self-motivated individuals to join our 24/7 support team. If you have a passion for helping others and want to start a career in a dynamic environment, apply today!
Responsibilities
- Provide exceptional customer service via phone, email, and live chat during night hours.
- Resolve customer inquiries, troubleshoot technical issues, and answer product questions.
- Document all customer interactions and resolutions accurately in our CRM system.
- Maintain a professional demeanor and adhere strictly to company policies and procedures.
- Collaborate effectively with the day shift team to ensure seamless workflow continuity.
Qualifications
- High school diploma or GED required.
- Basic computer proficiency and typing skills (40+ WPM).
- Ability to work rotating night shifts (e.g., 11:00 PM - 7:00 AM).
- Strong problem-solving skills and attention to detail.
- Must be available to start immediately upon hiring.