Job Description
Join a Leading Local Team in Louisville, KY!
We are currently seeking motivated individuals to join Metro Logistics Inc. as Entry-Level Customer Service Representatives. We are a Direct Hire employer committed to providing a stable career path with room for growth. No prior experience is required—we provide comprehensive training to get you up to speed.
As a key member of our local staff, you will interact directly with our community, ensuring our services meet the highest standards of excellence.
Responsibilities
- Customer Interaction: Greet and assist customers with inquiries in a friendly and professional manner.
- Communication: Handle incoming calls, emails, and walk-ins to resolve issues efficiently.
- Data Management: Process orders, update customer records, and maintain accurate digital databases.
- Team Collaboration: Work closely with warehouse and operations teams to ensure seamless service delivery.
- Problem Solving: Identify customer needs and propose effective solutions on the spot.
- Administrative Support: Perform basic data entry and file organization as required.
Qualifications
- Education: High School Diploma or GED equivalent is required.
- Experience: No prior experience necessary—we value attitude and aptitude over history.
- Skills: Strong verbal communication skills and the ability to listen actively.
- Computer Literacy: Basic proficiency with computers and Microsoft Office Suite.
- Availability: Must be available to work full-time hours, including weekends if necessary.
- Reliability: A valid driver's license and reliable transportation are preferred.