Job Description
We are seeking a highly motivated IT Support Specialist to join our dynamic team in Denver, CO. This is an urgent hiring opportunity designed for professionals who are ready to make an immediate impact.
As part of our onboarding process, we are offering the chance to start working tomorrow. You will be the first line of defense for our internal systems, ensuring our team remains productive and secure.
Why Apply?
- Immediate Start: Begin your career journey with us as soon as this week.
- Competitive Pay: Earn between $24.00 and $32.00 per hour based on experience.
- Modern Environment: Work with cutting-edge technology in a collaborative office space.
Responsibilities
- Troubleshoot Hardware & Software: Diagnose and resolve desktop issues, printer malfunctions, and network connectivity problems for employees across the Denver office.
- Help Desk Support: Provide exceptional technical support via phone, email, and in-person to ensure minimal downtime for our staff.
- System Maintenance: Perform regular patching, updates, and security scans on Windows and Mac operating systems.
- User Administration: Manage Active Directory accounts, reset passwords, and configure user access permissions.
- Asset Management: Track laptop inventory, manage hardware procurement, and ensure proper disposal of obsolete equipment.
- Documentation: Maintain accurate logs of technical issues, resolutions, and standard operating procedures (SOPs).
Qualifications
- Experience: 1-2 years of professional IT support or help desk experience is required.
- Education: High school diploma or equivalent; Associate degree in Computer Science or IT preferred.
- Certifications: CompTIA A+ or Microsoft 365 Certified Modern Desktop Administrator (MCDA) is a strong plus.
- Technical Skills: Proficiency in configuring Windows 10/11 and macOS. Knowledge of network fundamentals (TCP/IP, DNS) is essential.
- Communication: Excellent verbal and written communication skills to explain complex technical concepts to non-technical users.
- Availability: Must be willing to work on-site in Denver, CO and available to start immediately.