Job Description
Join Our Elite Team in Dallas, TX!
We are looking for a dedicated IT Support Specialist to join our growing organization. This is a Direct Hire position designed for professionals seeking stability and growth. We pride ourselves on offering Weekly Pay and a comprehensive benefits package for our full-time staff.
As a key member of our technical team, you will be the first point of contact for all technical inquiries, ensuring our business operations run smoothly and efficiently.
Responsibilities
- Provide exceptional technical support to employees via phone, email, and in-person, resolving hardware and software issues promptly.
- Manage and maintain the organization’s local area network (LAN), wireless networks, and hardware inventory.
- Configure and troubleshoot Windows, macOS, and mobile device ecosystems.
- Implement and monitor security protocols to protect company data and infrastructure.
- Perform regular system backups and ensure data integrity.
- Collaborate with management to identify technical needs and recommend upgrades.
- Train staff on new software applications and IT policies.
Qualifications
- Minimum of 2-4 years of experience in IT Support, Help Desk, or System Administration.
- Strong knowledge of Microsoft Office Suite, Active Directory, and Windows Server environments.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting.
- A+ Certification or equivalent technical degree is highly preferred.
- Excellent problem-solving skills and the ability to communicate complex technical concepts to non-technical users.
- Reliable transportation and ability to work occasional on-call rotations.
- Proven ability to work independently in a fast-paced environment.