Job Description
Join our dynamic team in Nashville immediately! We're urgently seeking a skilled IT Support Specialist to deliver exceptional technical solutions to our growing client base. This is your chance to make an immediate impact in a fast-paced environment with competitive compensation and growth opportunities.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network systems
- Diagnose and resolve IT issues efficiently with minimal downtime
- Manage user accounts, permissions, and security protocols
- Deploy and configure new IT equipment and software installations
- Document IT processes and maintain accurate asset inventories
- Collaborate with cross-functional teams to optimize IT infrastructure
Qualifications
- 3+ years of hands-on IT support experience
- Strong knowledge of Windows/macOS, networking, and cloud services
- CompTIA A+/Network+ certification or equivalent
- Excellent troubleshooting and customer service skills
- Ability to work independently and prioritize urgent tasks
- Experience with ServiceNow or similar ticketing systems