Job Description
Immediate Hiring Opportunity in Jacksonville, FL! We're seeking motivated Customer Service Specialists to join our dynamic team. This urgent hiring position offers a competitive salary, comprehensive benefits, and a $5,000 sign-on bonus for qualified candidates who start immediately. Enjoy rapid onboarding, career growth opportunities, and a supportive work environment in the heart of Jacksonville.
Why Apply Today?
- Immediate start date – no waiting!
- Sign-on bonus paid upon successful completion of 30 days
- Comprehensive health, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and service requests accurately
- Maintain detailed customer records in CRM systems
- Collaborate with team to improve customer satisfaction metrics
- Adhere to company policies and regulatory standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Strong attention to detail and multitasking ability
- Passion for helping customers and delivering exceptional service