Job Description
Join our dynamic team at Detroit Community Solutions and make an immediate impact in our community! We're urgently seeking passionate Customer Service Specialists to join our growing team. This is your chance to launch your career in Detroit with a company that values local talent and offers rapid onboarding. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions matter from day one.
As a key member of our customer service team, you'll be the face of our organization, providing exceptional support to Detroit residents. We offer flexible scheduling, paid training, and opportunities for growth within our company. Don't miss this urgent opportunity to join a team that's making a difference in our city!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve customer inquiries efficiently while maintaining high satisfaction scores
- Process transactions and maintain accurate customer records
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory requirements
- Identify opportunities for process improvements
- Support community outreach initiatives when needed
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Valid Michigan driver's license (if travel required)
- Pass background check and drug screening
- Availability for flexible shifts including weekends