Job Description
Join our dynamic team in Miami as an Immediate Hire Customer Service Specialist! We're seeking motivated professionals to deliver exceptional client experiences in a fast-paced environment. This direct-hire position offers competitive compensation and immediate start date for qualified candidates.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM system with precision
- Collaborate with cross-functional teams to resolve complex cases
- Maintain high customer satisfaction metrics
- Process orders and service requests accurately
Qualifications
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software (Salesforce preferred)
- Ability to work flexible hours including weekends
- Spanish language fluency required
- High school diploma or equivalent