Job Description
Immediate Hiring in Orlando! Earn a $1,500 Sign-On Bonus!
Join our dynamic team at Sunshine Connect Solutions, a leading customer experience provider in Florida. We're urgently seeking motivated Part-Time Customer Service Representatives to deliver exceptional support to our clients. This flexible role offers competitive pay, rapid onboarding, and a guaranteed sign-on bonus for qualified candidates who start within 30 days. Perfect for students, career changers, or anyone seeking supplemental income with growth potential.
Why Apply?
- Immediate start date
- Guaranteed $1,500 sign-on bonus
- Flexible weekday/weekend shifts
- Free parking and transit benefits
- Performance-based incentives
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and product questions efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (CSAT, AHT, FCR)
- Collaborate with team to improve service processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service experience
- Proficient with CRM software (Salesforce preferred)
- Strong communication and problem-solving skills
- Ability to work 20-30 hours/week (flexible scheduling)
- Basic computer literacy (Windows OS, browsers)
- Positive attitude and resilience under pressure