Job Description
Join our dynamic team in the heart of New Orleans! We're seeking energetic individuals to fill immediate customer service roles at our downtown headquarters. This is your chance to start working immediately in a fast-paced environment while supporting local businesses. Enjoy competitive pay, comprehensive training, and the opportunity to transition to full-time based on performance.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues efficiently
- Document all interactions in CRM system accurately
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and compliance standards
- Process transactions and update customer records
- Provide feedback to improve service quality
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficient with Microsoft Office and CRM software
- Reliable transportation to downtown New Orleans
- Flexible schedule availability including weekends
- Positive attitude with customer-first mindset