Job Description
Join our award-winning team in Charlotte, NC! We're seeking motivated Customer Service Representatives for immediate direct hire positions. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment. Perfect for career changers and experienced professionals alike. Apply today and start your new tomorrow!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems
- Collaborate with sales and support teams
- Meet/exceed performance metrics
- Train on proprietary software systems
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Proficient in Microsoft Office Suite
- Exceptional communication skills
- Ability to work flexible schedules
- Basic technical troubleshooting knowledge