Job Description
🔥 Join NexusConnect Solutions NOW and start your career immediately! We're hiring motivated Customer Service Representatives in San Jose, CA and Florida with a $1,500 sign-on bonus. No experience needed – we provide full training!
Why NexusConnect?
- Immediate start dates available
- Comprehensive paid training
- Health benefits after 60 days
- Career advancement opportunities
- Collaborative, fast-paced environment
Transform your career today with our industry-leading support team!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Resolve billing and technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with technical support teams for complex cases
- Meet/exceed monthly performance metrics
- Maintain product knowledge through continuous training
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Proficient with Microsoft Office Suite
- Passion for customer satisfaction
- Basic typing speed (30+ WPM)
- Reliable transportation (for hybrid roles)