Job Description
Join InnovateTech Solutions in Chicago and launch your career in technology! We're seeking motivated Entry-Level Tech Associates to support our dynamic IT infrastructure. This full-time role includes a $5,000 sign-on bonus and comprehensive training program. Work in our downtown Chicago office while gaining hands-on experience with cutting-edge systems. Perfect for recent graduates eager to grow in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and system maintenance
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on technology projects
- Conduct user training sessions for new systems
- Support data backup and recovery operations
- Monitor security protocols and incident response
Qualifications
- Associate's or Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Basic scripting knowledge (Python/PowerShell preferred)
- Valid driver's license for occasional off-site support