Job Description
Join TechNash Solutions Inc. and launch your career in Nashville's thriving tech scene! We're urgently seeking motivated entry-level IT Support Specialists to join our dynamic team. As a key player in our IT infrastructure, you'll gain hands-on experience with cutting-edge technologies while supporting our clients' digital transformation. If you're passionate about technology and eager to grow professionally, this is your opportunity to make an impact from day one. We offer comprehensive training, mentorship programs, and a collaborative work environment designed to accelerate your career growth.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Assist with cybersecurity protocols including password resets and access management
- Document IT incidents, resolutions, and asset inventory in ticketing systems
- Collaborate with senior IT staff on infrastructure upgrades and maintenance
- Train end-users on new software and technology adoption
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of operating systems (Windows, macOS) and networking fundamentals
- Strong problem-solving skills with ability to troubleshoot technical issues logically
- Excellent written and verbal communication skills
- Customer-focused mindset with patience and empathy
- Ability to learn new technologies quickly and adapt to changing environments
- CompTIA A+ certification or similar is a plus