Job Description
Are you ready to launch your career in the dynamic world of technology? Apex Digital Systems is looking for a motivated Entry Level IT Support Specialist to join our expanding team in San Diego. We are a direct-hire organization committed to fostering talent and providing a pathway for growth in the tech industry.
In this role, you will be the first point of contact for our clients, troubleshooting technical issues, and ensuring our digital infrastructure runs smoothly. Whether you are fresh out of school or looking to switch careers, we provide comprehensive training to help you succeed.
Why Join Us?
- Direct Hire Opportunity: A permanent position with competitive benefits.
- Career Growth: Clear path to Senior IT roles and management.
- Modern Environment: Work with cutting-edge tools and technologies.
Don't miss this chance to start your journey in the tech sector. Apply today!
Responsibilities
- Provide first-level technical support to end-users via phone, email, and ticketing systems.
- Troubleshoot hardware and software issues, including printers, laptops, and network connectivity.
- Install, configure, and maintain computer systems and peripherals.
- Document all incidents, problems, and solutions in our internal knowledge base.
- Collaborate with senior IT staff to resolve complex technical challenges.
- Maintain a clean and organized workspace to ensure efficient workflow.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or Computer Science is a plus.
- No prior professional experience required; we value enthusiasm and a willingness to learn.
- Basic understanding of computer operating systems (Windows, macOS) and networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a collaborative team.