Job Description
Join TechSolutions Inc. as an Entry Level IT Support Specialist and kickstart your career in Colorado's thriving tech hub! We're seeking motivated individuals to provide exceptional technical support to our growing client base. This direct-hire position offers comprehensive training, career advancement opportunities, and a collaborative work environment in one of America's most vibrant cities. Enjoy competitive compensation, full benefits, and the chance to work with cutting-edge technology while building your professional network.
Responsibilities
- Provide responsive technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain computer systems, networks, and peripherals
- Document technical procedures and create user documentation
- Collaborate with senior technicians to resolve complex technical challenges
- Conduct regular system maintenance and security updates
- Train end-users on new technologies and best practices
- Monitor system performance and troubleshoot network connectivity issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving skills and customer service orientation
- Ability to work independently and prioritize multiple tasks
- CompTIA A+ certification preferred (willing to train)
- Valid Colorado driver's license for occasional site visits
- Excellent written and verbal communication skills