Job Description
Join our dynamic team at TechNash Solutions and launch your career in technology! We're urgently seeking motivated Entry-Level IT Support Specialists to join our Nashville headquarters. This is your chance to work with cutting-edge systems while growing your skills in a supportive, fast-paced environment. Perfect for recent graduates or career changers with a passion for technology and problem-solving. We offer competitive compensation, comprehensive benefits, and clear pathways for advancement. Don't miss this urgent opportunity to build your future in Nashville's thriving tech scene!
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Manage ticketing systems and document all IT incidents/resolutions
- Assist with network administration and security protocols
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system maintenance and updates
- Train employees on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service orientation with patience and empathy
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional off-site support