Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Houston! We're offering a competitive salary plus a $5,000 sign-on bonus for motivated candidates ready to launch their tech careers. As a growing tech hub, Houston provides exceptional opportunities for professional growth and innovation. You'll gain hands-on experience with cutting-edge technologies while working alongside industry experts in a collaborative environment. We're committed to nurturing talent and providing clear career advancement paths for our entry-level team members.
Responsibilities
- Provide technical support and troubleshooting for hardware/software issues
- Assist with network administration and system maintenance
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams to resolve technical challenges
- Implement security protocols and best practices
- Support user onboarding and training initiatives
- Monitor system performance and identify optimization opportunities
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows/macOS operating systems
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work independently and in team settings
- Customer service-oriented mindset
- CompTIA A+ certification preferred (not required)