Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking motivated individuals with a passion for problem-solving to provide exceptional technical support to our clients in the San Diego area. This direct hire position offers comprehensive training and growth opportunities within a collaborative environment.
At TechSolutions Inc., we pride ourselves on fostering talent and providing hands-on experience with cutting-edge technologies. You'll gain exposure to network administration, system troubleshooting, and cybersecurity best practices while working alongside industry professionals dedicated to your development.
Responsibilities
- Provide technical support to resolve hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and maintain accurate inventory records
- Collaborate with cross-functional teams to implement IT solutions
- Train users on new technologies and system updates
- Monitor system performance and implement security protocols
- Participate in IT infrastructure upgrades and maintenance projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service experience with strong communication skills
- Ability to troubleshoot hardware and software issues
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation