Job Description
Join our innovative team at TechGrowth Solutions and kickstart your career in technology! We're urgently seeking motivated Entry-Level IT Specialists to support our growing operations in sunny Los Angeles. This direct hire position offers competitive compensation, comprehensive benefits, and clear pathways for career advancement. If you're a tech-savvy problem-solver ready to make an impact, we want to hear from you!
Responsibilities
- Provide first-level technical support for hardware, software, and network systems
- Diagnose and resolve IT issues efficiently through ticketing systems
- Assist with workstation setup, configuration, and user onboarding
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on infrastructure maintenance projects
- Monitor system performance and report potential security threats
- Participate in cross-departmental technology initiatives
Qualifications
- Associate's degree or equivalent experience in IT/Computer Science
- Basic knowledge of Windows OS, networking fundamentals, and cloud platforms
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and collaboratively in fast-paced environments
- Customer service mindset with patience and professionalism
- CompTIA A+ or similar certification preferred but not required